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LIGHTCLOUD

Privacy Policy

Last updated: September 21, 2025

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. This may include:

  • Contact information (name, email address, phone number)
  • Account credentials and profile information
  • Usage data and service interactions
  • Communications with our support team
  • Technical information about your infrastructure and deployments

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, including:

  • Delivering our cloud infrastructure platform and related services
  • Processing transactions and managing your account
  • Providing customer support and technical assistance
  • Improving our platform performance and user experience
  • Communicating with you about service updates and features
  • Analyzing usage patterns to enhance our offerings

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

  • With service providers who assist in operating our platform
  • When required by law or to protect our legal rights
  • In connection with a merger, acquisition, or sale of assets
  • With your explicit consent for specific purposes

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required by law or to protect our legitimate interests.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access to your personal information
  • Correction of inaccurate or incomplete data
  • Deletion of your personal information
  • Data portability
  • Objection to processing

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and improve our services. You can control cookie preferences through your browser settings.

8. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable privacy laws.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: Contact form